Do you have any doubts? Are you not sure what dose to select? Are there any issues with the shipment? It is not a problem, because you may trust us and talk to our managers for expert advice and tips.
Client relations take a special place in our policy, as we do believe that any customer has to be heard and respected. Any reaction, any recommendation and feedback of our clients is duly noted and carefully processed. We do not use automatic systems that generate a reply to your questions or requests.
That is why any client may contact us at any time, as our customer support works 24 hours. There are several ways how to contact us:
- Use a special form on this page. It is simple and requires minimum your personal data, i.e your email address and name.
- Use our email. When the order is placed, any step of the order status will be fixed and sent to your email. There is also our contact for your questions.
In order to be as more useful to you, as possible, it would be good to describe your issue in details. You may indicate your order number, or describe a problem you have faced. Every detail matters! Our reply will be processed within 24 hours (of course, it depends on the amount of the requests, and so sometimes our answer may be received in 48 hours).
Our reply will be sent to the indicated email address. Make sure to use your valid email. Also, check Spam folder in case you have not seen our email.
Together we are able to create a platform that would be convenient, accessible and fair.
